Closures

For maintaining your closures, it's key to treat them with care to prolong their lifespan and maintain their natural appearance. Gently brush before and after use to detangle without pulling on the lace. Wash using sulfate-free shampoo and conditioner, and always let them air dry. Use minimal heat for styling and apply a heat protectant if needed. Store them properly when not in use to avoid tangling and dust accumulation. Regular care keeps your closures looking fresh and natural.

Our return and refund policy is centered on customer satisfaction and product integrity. We offer exchanges for products that are found to be damaged upon thorough inspection by our team. To be eligible for an exchange, the product must be in its original packaging and labels must be intact. This ensures fairness in our process and maintains the high standard of quality our customers expect.

At Hairlokz, we understand the excitement and anticipation that comes with ordering our products. That's why we commit to dispatching all orders within 3 working days from when they are placed. While we aim for efficiency in every step of the process, shipping times can vary based on the destination. Rest assured, we make every effort to ensure your Hairlokz treasures reach you within a maximum of 10 days from the order date, striving to combine swift service with the quality you trust.