Raw Virgin Extensions

• Gently brush before and after use to remove tangles.
• Wash with sulfate-free shampoo and conditioner.
• Use cold to lukewarm water for washing and rinsing.
• Avoid rubbing the extensions; gently squeeze out excess water.
• Let air dry or use a low-heat setting for blow-drying.
• Store in a dry place, ideally on a hair extension hanger to maintain shape.
• Regularly moisturize with a light, leave-in conditioner or natural oils.
• Avoid sleeping with wet extensions to prevent matting and tangling.

Our return and refund policy is centered on customer satisfaction and product integrity. We offer exchanges for products that are found to be damaged upon thorough inspection by our team. To be eligible for an exchange, the product must be in its original packaging and labels must be intact. This ensures fairness in our process and maintains the high standard of quality our customers expect.

At Hairlokz, we understand the excitement and anticipation that comes with ordering our products. That's why we commit to dispatching all orders within 3 working days from when they are placed. While we aim for efficiency in every step of the process, shipping times can vary based on the destination. Rest assured, we make every effort to ensure your Hairlokz treasures reach you within a maximum of 10 days from the order date, striving to combine swift service with the quality you trust.